Took in our Lexus RX400h for a new radiator. Dealer called back and said that they were the worst warrantie company they had ever worked with.
Lexus labor rate was $123 GWC only pays $65 for a labor rate but raised to $75 as a favor I was told. Called 6 different shops the lowest rate i found was $103. The only option i was given was a transmission shop they have a contract with. Or have our car towed over 50 miles away to another shop but they only cover 10 miles of a tow.
Talked to a supervisor Joe Patrick said nothing he could do, asked to speak with his supervisor he said no and if I asked again he would end the call.
I asked for his supervisor again he hung up on me.
Monetary Loss: $350.