Not resolved
1 comment

Took in our Lexus RX400h for a new radiator.Dealer called back and said that they were the worst warrantie company they had ever worked with.

Lexus labor rate was $123 GWC only pays $65 for a labor rate but raised to $75 as a favor I was told. Called 6 different shops the lowest rate i found was $103. The only option i was given was a transmission shop they have a contract with. Or have our car towed over 50 miles away to another shop but they only cover 10 miles of a tow.

Talked to a supervisor Joe Patrick said nothing he could do, asked to speak with his supervisor he said no and if I asked again he would end the call.

I asked for his supervisor again he hung up on me.

Monetary Loss: $350.

Had an Experience with GWC Warranty?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Cranston, Rhode Island, United States #845905

Aftern purchasing an aftermarket warranty with this company and attempting to use it, they have informed me that they are going to replace it with a used part.My torque convertor needs to be replaced on my vehicle.

Instead of authorizing this change, they have made me jump through hoops only to want to replace my transmission with one with 10,000 less miles than my current car has. I don't want to buy someone else's headache. My transmission is in excellent shape and does not need to be touched. The problem is with the torque convertor.

This is a common issue with this car and when researched, you will find many, many folks with the same issue.

I have called several times to address this issue and each time I am spoken to in an inferior manner.

I have finally given up and am having my husband deal with them.Their reasoning makes no sense and they company needs serious training on customer service.

You May Also Like

AARP SCAM to enlist membership of elderly Aarp "I have received several notices that my membership confirmation dues have not been paid. I have never joined AARP as in my situation, none of their benefits would help me...." Read more Farmers Insurance Group - "Do the right thing!" Farmers Insurance Group "I deal with all insurance carriers and farmers is one of the worst. I am a roofing contractor in Colorado and have 2 clients one husband & wife 40 +..." Read more Hole In One International - US Hole in One Hole In One International "US Hole in One is based on Lies - Never Use them they claim millions of dollars in business winners office building complex is this the place for a large..." Read more Hole In One International - US Hole in One Internet Scam Hole In One International "US Hole in One is an Internet Scam. I know I worked there. The place was such a dump and was practically condemned. Poor lighting. I was duped into believing..." Read more Camping World - Unable to complete simple job. Camping World "Brought my Class B camper van in, showed them where the grey-water tank was leaking. Left five hours later-- no wifi, by the way, in this place!-- with the SAME..." Read more I need help my roblox account was hacked my accounts name is zooingcar34 Roblox "i called you guys about it but need my account back it was zooingcar34@yahoo.com i am the owner and my name is joshua josiah valbert and my roblox account is..." Read more Tj Maxx - Gum in my online order Tj Maxx "I recently received an online order. I sent it back today. The bralette I ordered was opened and someone stuck gum on the bralette with a now and later wrapper...." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more