Extreme disappointment in GWC and poor customer service. We purchased a warranty for $3,500 11 months ago, and had a few problems that began shortly afterwards with our 2007 GMC 2500 HD. 1. The warranty covered ABSOLUTELY ZERO of these issues. 2. The dealer never gave...Read more
I didn't like
- Are a fraud
- Products or service
Timing chain maken noise. Took to shop they pulled it apart and before covers taken off chain cams had gouges and pits. They called gwc inspector comes out says they are fine and timing chain good also. Hard to tell on chain when covers are still on them. Ford dealer...Read more
Buyer Beware!! Total miscommunication between "agents" and employees of GWC. I had to become a referee between my repair shop and GWC. Agents of GWC not familiar with vehicle yet they rely on that review for claims. (meaning not a ASC Certified Mechanic or knowledge or...Read more
GWC Warranty - Horrible experience
Had an alternator go out 2 months after purchasing my truck. Beware they will only pay for parts "at cost" so after my deductible they only paid $97 toward a $400 alternator repair job. This is with the "exclusionary policy" which is supposed to be the top tier policy.
GWC Warranty - Bad company
I had to get an attorney ... I filed a claimed demanded for them to honor... served the company paper's... got a court date and they settled and cut me a check for $26,000 ... Don't waste your time going back and forth with this company ... Just go the legal route.
GWC Warranty - Worst company ever
Before we sold it to a customer we asked if the some issues with the car are covered and the assured yes all covered paid 2k and after a runaround they dont want to cover it they said valve seals are not coverd WILL NOT RECOMEND IT TO NO ONE EVER THERE IS MJCH BETTER WORRANTY COMPANY OUT THERE
GWC Warranty - Terrible
I have to take my car to a covered dealer to check if the repairs are covered. I'm charged $210.00 for just having it looked it. *** warranty company. $3,500 for nothing.
On the first day of our vacation my wife & I had one of our cars totaled, needing to leave town and planning on using that car, we had to use our other vehicle. However the A/C was broken. Feeling we needed A/C for the trip and we were offered immediate service by our...Read more
I have a 2011 Kia Sportage that requires a new drive belt tensioner. The policy that I was sold on, the power train plus does not cover this. It would have been nice if the salesperson would have been more specific about what's covered under each plan. Therefore, I...Read more
I didn't like
- No full disclosure on the plans
I took my 2008 Toyota Avalon with only 43,000 miles on it for a check engine light. They said that my timing gear was failing. Toyota redesigned the gear and it would not fit the cars older relative components. GWC refused to pay but $1,600.00 of the $3,500.00 bill. I...Read more
Got warranty, had transmission problem, their "shops", didn't want anything to do wit awd subaru. Had dealership repair, cost me, 1200$ outa pocket. Had another minor problem with transmission, they wanted dealership to install a used transmission when only needed a...Read more
I had oil get into my cylinders and it caused $16,000 in damage to my 2008 Porsche 911. I had to replace the cylinders, pistons and rods plus the oil air separator. They wouldn't cover it because I could not identify exactly which part failed. I fought them and lost....Read more
Feb 3 my Audi A6 experience a water heater cooler valve failure causing water to migrate into my transmission, causing severe damage. GWC fixed the valve but did not fix the rest of the damages that it caused to the rest of the vehicle which is another 13,800 dollars....Read more
I was informed today that my local Ford Dealer charged to much for labor. I would need to take my car to and Auto shop where we maybe receive a used rebuilt transmission. Warranty Company would rather pay to have used transmission put in out of the gate vs. having my...Read more
I didn't like
- Biggest rip off in after market warranty
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