On the first day of our vacation my wife & I had one of our cars totaled, needing to leave town and planning on using that car, we had to use our other vehicle. However the A/C was broken.
Feeling we needed A/C for the trip and we were offered immediate service by our trusted volks repair shop, we had it repaired. No we didn't ask GWC for their approval first, but the circumstances didn't allow it. Mr.
Slimeball said it would have only taken 10 minutes on the phone, yet it took him 5 requests and two days to get back to me. He was a *** and said there was nothing they would do towards the repair.
Product or Service Mentioned: Gwc Warranty Auto Claim.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.