The companies warranty is not worth the paper it is written on. I bought their top of the line exclusionary coverage and it has been a nightmare getting them to pay 40 cents on the dollar. THIS IS A SCAM!!! DO NOT BUY!!!!! Their labor rates and allowed times are...Read more
Extreme disappointment in GWC and poor customer service. We purchased a warranty for $3,500 11 months ago, and had a few problems that began shortly afterwards with our 2007 GMC 2500 HD. 1. The warranty covered ABSOLUTELY ZERO of these issues. 2. The dealer never gave...Read more
Timing chain maken noise. Took to shop they pulled it apart and before covers taken off chain cams had gouges and pits. They called gwc inspector comes out says they are fine and timing chain good also. Hard to tell on chain when covers are still on them. Ford dealer...Read more
GWC Warranty - Terrible coverage. Waste of money.
Warranty doesn't cover what it clearly says it does. No surprise. I bought my first warranty on another vehicle and they didn't cover anything. My current one I refused the warranty and the dealer bought it. Of course nothing again. This is a waste of money.
GWC Warranty - Horrible experience
Had an alternator go out 2 months after purchasing my truck. Beware they will only pay for parts "at cost" so after my deductible they only paid $97 toward a $400 alternator repair job. This is with the "exclusionary policy" which is supposed to be the top tier policy.
GWC Warranty - Bad company
I had to get an attorney ... I filed a claimed demanded for them to honor... served the company paper's... got a court date and they settled and cut me a check for $26,000 ... Don't waste your time going back and forth with this company ... Just go the legal route.
GWC Warranty - Worst company ever
Before we sold it to a customer we asked if the some issues with the car are covered and the assured yes all covered paid 2k and after a runaround they dont want to cover it they said valve seals are not coverd WILL NOT RECOMEND IT TO NO ONE EVER THERE IS MJCH BETTER WORRANTY COMPANY OUT THERE
We paid extra to get a warranty for a used car that my daughter bought. The dealer added a warranty from GWC. After 4.5 months, my daughter's engine blew on the way home from her vacation. The car was towed to a mechanic in Delaware (we are in Maryland), where it is...Read more
Buyer Beware!! Total miscommunication between "agents" and employees of GWC. I had to become a referee between my repair shop and GWC. Agents of GWC not familiar with vehicle yet they rely on that review for claims. (meaning not a ASC Certified Mechanic or knowledge or...Read more
On the first day of our vacation my wife & I had one of our cars totaled, needing to leave town and planning on using that car, we had to use our other vehicle. However the A/C was broken. Feeling we needed A/C for the trip and we were offered immediate service by our...Read more
I took my 2008 Toyota Avalon with only 43,000 miles on it for a check engine light. They said that my timing gear was failing. Toyota redesigned the gear and it would not fit the cars older relative components. GWC refused to pay but $1,600.00 of the $3,500.00 bill. I...Read more
I have a 2011 Kia Sportage that requires a new drive belt tensioner. The policy that I was sold on, the power train plus does not cover this. It would have been nice if the salesperson would have been more specific about what's covered under each plan. Therefore, I...Read more
I didn't like
- No full disclosure on the plans
When the quote representative/salesperson called, they proceeded to ask questions about my prospective purchase and still refused to give a comparative estimate of various plans! They claimed that I had to then schedule someone to come out to inspect the vehicle after...Read more
I am a service advisor at a large Chevrolet dealer and have never once had a positive experience with GWC. They are a scam and sell there contracts with no intention of paying for most repairs. Whenever a customer tells me they have this company I make them aware that...Read more
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